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Elements and Performance Criteria

  1. Prepare to resolve problems in beverage dispensers
  2. Hazards not previously identified are noted and risk control measures implemented
  3. Details of the problem are obtained from documentation and/or from supervisor to determine the scope of work to be completed
  4. Advice is sought from supervisor, as required, to ensure work is coordinated with others
  5. Materials required for the work are identified and obtained in accordance with workplace procedures
  6. Tools, equipment and testing devices required for the work are obtained and checked for correct operation and safety in accordance with workplace procedures
  7. Resolve problems in beverage dispensers
  8. Circuits/machines/plant are checked as being isolated, where necessary, in accordance with legislative, standard and code requirements and workplace procedures
  9. Problems are diagnosed using observations, measurements, calculations and comparisons with normal operating values of systems and components
  10. Information needed to resolve problems, including system specifications, 'as-installed' drawings, maintenance and service records, are obtained and evaluated against normal operating parameters
  11. Problems are resolved safely and with the approval of authorised person/s, as required
  12. Problems are resolved without damage to apparatus, circuits, the surrounding environment and/or services using relevant sustainable energy practices
  13. Complete work and document problem-solving activities
  14. Justification for solutions used to resolve problems are documented in accordance with workplace procedures
  15. Completion of work tasks are documented and appropriate person/supervisor notified in accordance with workplace procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant legislations, industry standards, codes of practice and regulations

applying relevant work health and safety (WHS)/occupational health and safety (WHS/OHS) requirements, including:

applying safe working practices

hazard identification and reporting

implementing risk control measures

completing work and documenting problem-solving activities and justification for the solutions used in refrigerated beverage dispensers

determining need to test or measure live work

isolating circuits/machines/plant

obtaining and assessing relevant information to resolve problem, including:

'as-installed' drawings

maintenance and service records

system specifications

manufacturer specifications and manuals

preparing to resolve problems in refrigerated beverage dispensers

resolving problems in refrigerated beverage dispensers effectively

using methodical fault-finding techniques

using relevant tools, equipment and testing devices.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

beverage dispensers, including:

applications

components

construction

design features

system characteristics

typical layout arrangements

refrigerated dispensed beverage products, including:

beer

soft drinks

wine maintenance schedules

normal operating parameters of beverage dispensers

operating and control principles of beverage dispensers

relevant food safety and hazard analysis and critical control points (HACCP)

relevant manufacturer specifications

relevant measurements and calculations

relevant risk mitigation processes, including:

environmental and sustainable energy principles and practices

risk control measures

safe working practices

relevant standards, codes and regulations

relevant tools, equipment and testing devices

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

system faults and testing methods

system specifications, 'as-installed' drawings, maintenance and service records.